Regional A/R Specialist - Mobile

Tuff Shed; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Benefits including Vision &amp

Dental Benefits

401(k) plan

Paid Time Off

Employee Stock Ownership Plan (ESOP)

On-Demand Pay

Job summary

Tuff Shed Inc. is seeking a Regional AR Specialist to manage accounts receivable for our Southeast region from the Mobile location.

This on-site role collaborates with customers and local Tuff Shed sites to ensure service levels and timely payments in accordance with the Sales Agreement. The ideal candidate has experience in high-volume AR environments, strong customer service skills, and the ability to communicate effectively with all levels of the organization.

Qualifications

• High paced, high-volume operational AR environment.
• Experience handling escalated customers in a customer-service setting.
• Strong leadership and peer-support skills.
• Clear communication across all levels via email, text, presentations and verbal.
• Proficiency with Microsoft Office and CRM/financial software such as Salesforce and JDE.
• Ability to solve problems using logic, business judgment, and accounting tools.

Responsibilities

• Perform outbound calls to customers after installation to verify satisfaction and readiness to pay.
• Coordinate with local factories to settle escalation points from customer feedback.
• Work in Partner systems to ensure installation documents are uploaded after customer signature.
• Assist in regional AR reporting and communication.

Skills

Accounts Receivable

Customer service

Leadership

Communication

Microsoft Office

Education

High School Diploma or equivalent

Tools

Salesforce

JDE

Job description

This position is an on-site role, located at our Mobile Tuff Shed location.

We're recruiting for an enthusiastic and detail-oriented Regional A/R Specialist to manage Accounts Receivable activity for our Southeast Region. This position works directly with Tuff Shed customers and individual Tuff Shed locations to ensure that customers have received expected service levels and are prepared to complete payments as outlined in the Tuff Shed Sales Agreement.

The essential functions of this position include, but are not limited to:

• Perform outbound calls to customers after a closed installation activity to ensure customer satisfaction, completeness and readiness to complete payment as outlined in the Tuff Shed Sales Agreement
• Work with local Factories to settle escalation points relating from Customer feedback
• Work in Partner system (s) to ensure all applicable installation documents are uploaded upon receipt of customer signature
• Assist in Regional reporting and communication as it relates to A/R activities
• Performing all other duties, tasks and responsibilities as assigned by Tuff Shed management

SKILLS & EXPERIENCE

• Ability to work in a high paced, high volume operational environment supporting remote facilities and employees
• Experience working in with escalated customers in a customer service setting strongly preferred
• Demonstrated leadership and management skill among peer and support groups
• Ability to effectively communicate with all levels of the organization via email, text, presentation and verbal means
• Experience using common business software products such as Microsoft Office (Excel, Word, Power Point) and project management/CRM/financial software (ie, Salesforce, JDE)
• Ability to solve problems using sound logic, good business judgement and being able to justify resolution
• Ability to use arithmetic, mathematical, accounting and financial tools in order to solve business problems

EDUCATION

• High School Diploma or equivalent preferred

WHAT'S IN IT FOR YOU?

• An opportunity to join a successful company and be part of the growth of the team!

Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:

OUR COMPETITIVE BENEFITS AND REWARDS

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP) – You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
• Paid Time Off and Paid Holidays.
• 401(k) plan
• On-Demand Access to Your Pay! - Why wait until pay day?