Regional A/R Specialist

Tuff Shed Inc.; Hutchins (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision Benefits

401(k) plan

Paid Time Off

ESOP

Job summary

Tuff Shed Inc. is seeking a Regional A/R Specialist to manage accounts receivable for the Central Region. You will work closely with customers and Tuff Shed locations to confirm service levels and payment readiness under the Sales Agreement.

Key responsibilities include outbound payment readiness calls, resolving escalations with local factories, and maintaining installation documents. Strong communication and MS Office/CRM proficiency are essential; prior leadership experience is valued.

Qualifications

• Experience in a high-volume operational environment supporting remote facilities.
• Experience handling escalated customers in a service setting.
• Strong communication across all levels via email, text, and presentation.
• Proficiency with Microsoft Office and CRM/financial software.
• Ability to apply accounting and financial tools to solve problems.

Responsibilities

• Perform outbound calls to customers after a closed installation activity to ensure satisfaction and readiness to pay.
• Coordinate with local factories to settle escalation points from customer feedback.
• Ensure installation documents are uploaded in partner systems upon customer signature.
• Assist in regional A/R reporting and communications.
• Perform other duties as assigned by Tuff Shed management.

Skills

Customer service

Data entry

MS Office

CRM software

Communication

Problem solving

Collaboration

Leadership

Education

High School Diploma

Tools

Salesforce

JDE

Job description

We're recruiting for an enthusiastic and detail-oriented Regional A/R Specialist to manage Accounts Receivable activity for our Central Region. This position works directly with Tuff Shed customers and individual Tuff Shed locations to ensure that customers have received expected service levels and are prepared to complete payments as outlined in the Tuff Shed Sales Agreement.

The essential functions of this position include, but are not limited to:

• Perform outbound calls to customers after a closed installation activity to ensure customer satisfaction, completeness and readiness to complete payment as outlined in the Tuff Shed Sales Agreement
• Work with local Factories to settle escalation points relating from Customer feedback
• Work in Partner system (s) to ensure all applicable installation documents are uploaded upon receipt of customer signature
• Assist in Regional reporting and communication as it relates to A/R activities
• Performing all other duties, tasks and responsibilities as assigned by Tuff Shed management

SKILLS & EXPERIENCE

• Ability to work in a high paced, high volume operational environment supporting remote facilities and employees
• Experience working in with escalated customers in a customer service setting strongly preferred
• Demonstrated leadership and management skill among peer and support groups
• Ability to effectively communicate with all levels of the organization via email, text, presentation and verbal means
• Experience using common business software products such as Microsoft Office (Excel, Word, Power Point) and project management/CRM/financial software (ie, Salesforce, JDE)
• Ability to solve problems using sound logic, good business judgement and being able to justify resolution

• Ability to use arithmetic, mathematical, accounting and financial tools in order to solve business problems

EDUCATION

• High School Diploma or equivalent preferred

WHAT'S IN IT FOR YOU?

• An opportunity to join a successful company and be part of the growth of the team!

Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:

OUR COMPETITIVE BENEFITS AND REWARDS

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP) You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
• Paid Time Off and Paid Holidays.
• 401(k) plan
• On-Demand Access to Your Pay! - Why wait until pay day?