Field Construction Technician NON DOT

Tuff Shed Inc.; East Victor (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision Benefits

401(k) plan

Paid Time Off and Holidays

Job summary

Tuff Shed Inc. is seeking a Field Construction Technician to join the team, delivering and installing Tuff Shed storage buildings and performing on-site warranty repairs with high-quality service.

You will assist with customer interactions, support event setups, and help maintain vehicles and tools to ensure reliable field operations. The role emphasizes safety, attention to detail, and effective communication with customers and partners, with opportunities to contribute to display upkeep and

Qualifications

• Knowledge of basic carpentry, roofing and painting skills.
• Ability to read a tape measure, drawings and speed square.
• Experience with basic power tools and air tools.
• Proven customer service and problem-solving skills.
• Strong written and oral communication with customers and partners.
• Experience driving flatbed/box trucks or towing is a plus.

Responsibilities

• Assist in safe delivery of Tuff Shed units to stores, customers, and lots.
• Perform warranty repairs on customer sites within schedule.
• Provide feedback on warranty vs chargeable or completion issues.
• Deliver excellent service to current and prospective customers.
• Assist with off-site events and upkeep of displays and marketing materials.
• Inform operations on vehicle maintenance needs and keep GPS connected.
• Report defective tools and ensure vehicle readiness for use.

Skills

Construction basics

Carpentry

Reading tape measure

Power tools

Customer service

Effective communication

Scheduling apps

Vehicle operation

Tools

Air compressors

Air tools

Hammer

Saw

Drill

Job description

We're recruiting for a Field Construction Technician to be part of our team providing high-quality Tuff Shed products.

Warranty, Service, & Delivery

• Assists in the safe delivery of Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots
• Performs customer service warranty repair tasks on customer sites effectively, efficiently and with courtesy and within the scheduled timeframe
• Provides feedback to management team - determining whether concerns are covered warranty issues that can be resolved but chargeable or a completion issue

Sales & Customer Service

• Delivers excellent customer service when dealing with Tuff Shed current (and prospective) customers
• Assists with off-site special events such as Home Shows
• Assists with upkeep of HD displays and marketing materials

Vehicle and Driving responsibilities

• Inform the OM of service/maintenance requirements for Tuff Shed vehicle

Other

• Reports defective, worn, or inoperable tools (electric, pneumatic, consumables, extension cords, air hoses, etc) to Management in a timely manner
• Ensures vehicle’s GPS device remains connected and operable at all times

SKILLS & EXPERIENCE

• General knowledge of the construction industry, basic carpentry skills, basic roofing skills, and basic painting skills
• Ability to read a tape measure, working drawings, and speed square
• Ability to operate air compressors, air tools, hammer, saw, drill, and other basic power tools
• Proven customer service and problem-solving skills
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to use mobile application systems, as required, for the purpose of scheduling, reporting, etc
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Experience driving a flatbed truck, box truck and/or towing trailers, unloading, and transporting materials is a plus
• Experience as a “big box” delivery driver is a plus
• Experience with vehicle inspections

WHAT'S IN IT FOR YOU?

• An opportunity to join a successful company and be part of the growth of the team!

Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:

OUR COMPETITIVE BENEFITS AND REWARDS

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP) - You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
• Paid Time Off and Paid Holidays.
• 401(k) plan
• On-Demand Access to Your Pay! - Why wait until pay day?

Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com.

OPS2021