Field Construction Technician NON DOT

Tuff Shed Inc.; Buffalo (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) plan

Paid time off

ESOP

Pay on demand

Job summary

Tuff Shed Inc. is seeking a Field Construction Technician to support delivery and installation of storage buildings, and to perform related repairs. You will work in the field at customer sites, Home Depot stores, and events, ensuring high-quality workmanship and safety.

The role requires basic carpentry, roofing, painting skills, the ability to read drawings and tape measures, and strong communication with customers and partners. Travel and valid vehicle operation experience are preferred.

Qualifications

• General knowledge of the construction industry.
• Basic carpentry, roofing, and painting skills.
• Ability to read a tape measure, drawings, and speed square.
• Proven customer service and problem-solving skills.
• Ability to read, write and understand instructions from various formats.
• Experience reading and interpreting mobile scheduling/reporting apps.

Responsibilities

• Assist in the safe delivery of Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots
• Performs warranty repair tasks on customer sites within the scheduled timeframe
• Provides feedback to management on warranty coverage vs. chargeable or completion issues
• Delivers excellent customer service to current and prospective customers
• Assists with off-site events and upkeep of displays and marketing materials
• Informs the Operations Manager of service/maintenance needs for Tuff Shed vehicles
• Reports defective or inoperable tools to Management in a timely manner
• Ensures GPS device remains connected and operable in vehicles

Skills

Construction industry knowledge

Carpentry basics

Roofing basics

Painting basics

Read tape measure

Read drawings

Read speed square

Customer service

Problem-solving

Communication with stakeholders

Tool operation

Vehicle operation history

Tools

Air compressors

Air tools

Hammer

Saw

Drill

Job description

We're recruiting for a Field Construction Technician to be part of our team providing high-quality Tuff Shed products.

Warranty, Service, & Delivery

• Assists in the safe delivery of Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots
• Performs customer service warranty repair tasks on customer sites effectively, efficiently and with courtesy and within the scheduled timeframe
• Provides feedback to management team - determining whether concerns are covered warranty issues that can be resolved but chargeable or a completion issue

Sales & Customer Service

• Delivers excellent customer service when dealing with Tuff Shed current (and prospective) customers
• Assists with off-site special events such as Home Shows
• Assists with upkeep of HD displays and marketing materials

Vehicle and Driving responsibilities

• Inform the OM of service/maintenance requirements for Tuff Shed vehicle

Other

• Reports defective, worn, or inoperable tools (electric, pneumatic, consumables, extension cords, air hoses, etc) to Management in a timely manner
• Ensures vehicle’s GPS device remains connected and operable at all times

SKILLS & EXPERIENCE

• General knowledge of the construction industry, basic carpentry skills, basic roofing skills, and basic painting skills
• Ability to read a tape measure, working drawings, and speed square
• Ability to operate air compressors, air tools, hammer, saw, drill, and other basic power tools
• Proven customer service and problem-solving skills
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to use mobile application systems, as required, for the purpose of scheduling, reporting, etc
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Experience driving a flatbed truck, box truck and/or towing trailers, unloading, and transporting materials is a plus
• Experience as a “big box” delivery driver is a plus
• Experience with vehicle inspections

WHAT'S IN IT FOR YOU?

• An opportunity to join a successful company and be part of the growth of the team!

Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:

OUR COMPETITIVE BENEFITS AND REWARDS

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP) - You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
• Paid Time Off and Paid Holidays.
• 401(k) plan
• On-Demand Access to Your Pay! - Why wait until pay day?

Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com.

OPS2021