Refugee Resettlement Case Manager - Impact & Empowerment

Crghouston; Houston (TX); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Catholic Charities in Houston is seeking a Case Manager I to support refugee resettlement efforts. You will conduct intake, assess eligibility, and develop individualized service plans to help clients achieve self-sufficiency and stability.

You will maintain comprehensive case notes, manage documentation in Client Track and Refugee Management Solution, and coordinate referrals and outreach activities, including airport pickups and volunteer training as needed.

Qualifications

• High School Diploma or GED required.
• One year of experience in an administrative setting or with refugee populations preferred.
• Valid Texas driver's license required.

Responsibilities

• Assess client eligibility for program services, complete intakes, and create individualized service plans.
• Provide services identified on service plan in a timely manner.
• Make necessary referrals within and outside the agency as needed.
• Maintain client files, update case notes, and track activities in Client Track and Refugee Management Solution.
• Assist with outreach, training volunteers and interns, and airport pickups as needed.

Skills

Organizational skills

Planning skills

Documentation of case notes

Confidential information handling

MS Office proficiency

Verbal and written communication

Interpersonal skills

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Catholic Charities in Houston is seeking a Case Manager I to support refugee resettlement efforts. You will conduct intake, assess eligibility, and develop individualized service plans to help clients achieve self-sufficiency and stability.

You will maintain comprehensive case notes, manage documentation in Client Track and Refugee Management Solution, and coordinate referrals and outreach activities, including airport pickups and volunteer training as needed.