Refugee Resettlement Case Manager

U.S. Committee for Refugees and Immigrants (USCRI); Atlanta (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

U.S. Committee for Refugees and Immigrants (USCRI) in Atlanta seeks a Preferred Initial Resettlement (PIR) Case Manager to support newly arrived refugees.

The role involves arranging housing, healthcare, social services and interpreters, and guiding families through the resettlement process from the Field Office. Responsibilities include maintaining case files, providing cross-cultural information, and connecting clients to community networks for long-term integration.

Qualifications

• High School degree required; undergraduate degree preferred.
• Experience in case management or social work preferred.
• Bilingual/multi-lingual preferred.
• Ability to work independently and as part of a team.
• Strong interpersonal and listening skills.
• Proficiency in Microsoft Office.
• Flexibility to work evenings and weekends as needed.
• Must have a valid State issued driver's license, insurance, and transportation.

Responsibilities

• Arrange housing, healthcare, social services, service providers and interpretation for newly arriving refugees in the Atlanta area.
• Maintain case files, submit written reports as required.
• Provide cross-cultural information, orient refugee families to their new community, and ensure a smooth process of resettlement.
• Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community.
• Attend stakeholder meetings and work with community partners to learn about resources for refugees and make referrals when needed.
• Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary; and
• Perform other job-related duties as assigned by supervisor.

Skills

Bilingual/multilingual

Case management

Social work

Interpersonal skills

Microsoft Office

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

U.S. Committee for Refugees and Immigrants (USCRI) in Atlanta seeks a Preferred Initial Resettlement (PIR) Case Manager to support newly arrived refugees.

The role involves arranging housing, healthcare, social services and interpreters, and guiding families through the resettlement process from the Field Office. Responsibilities include maintaining case files, providing cross-cultural information, and connecting clients to community networks for long-term integration.