Referral & Scheduling Specialist

Team Member Services; United States; On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Orlando, FL is seeking a Full-time Team Member for a daytime role in the medical office. The position involves answering calls, updating EMR, coordinating schedules, and communicating with patients, physicians, and staff. A high school diploma is required, with preferred medical terminology experience and prior medical office background.

Benefits are offered from day one. The role emphasizes teamwork, accuracy, and timely responses to referrals and information updates.

Qualifications

• Professional, oral, and written communication skills in English.
• Medical terminology experience is preferred.
• Previous medical office background is preferred.

Responsibilities

• Answers the telephone in a professional and polite manner, communicating information to appropriate personnel.
• Notifies patients, physicians, and support staff of changes impacting the schedule.
• Updates information in the EMR as necessary.
• Interacts professionally with physicians, patients/families, and healthcare staff.
• Maintains a good working relationship within the clinic and with hospital departments.
• Responds to voicemail messages promptly.

Skills

English proficiency

Communication

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

AdventHealth in Orlando, FL is seeking a Full-time Team Member for a daytime role in the medical office. The position involves answering calls, updating EMR, coordinating schedules, and communicating with patients, physicians, and staff. A high school diploma is required, with preferred medical terminology experience and prior medical office background.

Benefits are offered from day one. The role emphasizes teamwork, accuracy, and timely responses to referrals and information updates.