Referral & Insurance Authorization Specialist

Riverside Health System; Newport News (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Health System in Newport News, VA is seeking a detail-oriented Medical Office Assistant to support the admissions workflow. This role focuses on coordinating insurance referrals and authorizations to ensure timely service, updating patient charts, and handling records efficiently.

You will work under the Director of Admissions, providing exceptional customer service, data accuracy, and collaboration with transition coordinators and clinical staff.

Qualifications

• High school diploma or equivalent is required.
• 1 year medical office experience is preferred.
• Strong customer service and data entry skills are essential.

Responsibilities

• Obtain insurance pre-authorizations prior to date of service.
• Update patient charts with referral information and coordinate records.
• Coordinate office duties and assist with department procedures as needed.

Skills

Customer service

Clinical knowledge

Data entry

Education

High school diploma or equivalent

Job description

Riverside Health System in Newport News, VA is seeking a detail-oriented Medical Office Assistant to support the admissions workflow. This role focuses on coordinating insurance referrals and authorizations to ensure timely service, updating patient charts, and handling records efficiently.

You will work under the Director of Admissions, providing exceptional customer service, data accuracy, and collaboration with transition coordinators and clinical staff.