Medical Office Front Desk & Scheduling Specialist

Riverside Health System; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Newport News, Virginia is seeking an Office Assistant to support the front desk and registration activities. You will verify patient information, assist with insurance eligibility, greet patients, answer phones, schedule appointments, and prepare referrals and chart materials in the registration software.

Under the office manager's supervision, you will help maintain a clean reception area, report compliance issues, and contribute to a smooth daily workflow.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years medical office experience preferred.

Responsibilities

• Ensure registration and demographics information is correct and updated.
• Monitor daily schedule and manage appointments as needed.
• Greet patients, answer phones, and provide information with professional conduct.

Skills

Registration

Phone etiquette

Scheduling appointments

Customer service

Education

High school diploma or equivalent

Tools

Registration software

Job description

Riverside Health System in Newport News, Virginia is seeking an Office Assistant to support the front desk and registration activities. You will verify patient information, assist with insurance eligibility, greet patients, answer phones, schedule appointments, and prepare referrals and chart materials in the registration software.

Under the office manager's supervision, you will help maintain a clean reception area, report compliance issues, and contribute to a smooth daily workflow.