Medical Office Assistant – Front Desk & Scheduling

Riverside Nursing Center of Thomaston; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Newport News, Virginia, is seeking an Office Assistant to handle patient registration, demographics, and reception duties. You will greet patients, answer the phone, collect referrals and insurance information, and prepare charts and visit summaries.

Position requires flexibility to rotate among urgent care locations. The role emphasizes accuracy in data entry, compliance reporting, and collaboration with the practice team.

Qualifications

• High School Diploma or GED is required.
• 1 year Medical Office experience is preferred.
• Weekend Shifts and Irregular Shifts are required.
• Work/Float in more than one location may be required.

Responsibilities

• Ensures all patients' registration and demographics information is correct and updated as needed.
• Monitors daily schedule and manages appointment check-ins, referrals, and insurance information.
• Greet patients, answer phones, schedule appointments, and support office operations.

Education

High School Diploma or GED

Job description

Riverside Health System in Newport News, Virginia, is seeking an Office Assistant to handle patient registration, demographics, and reception duties. You will greet patients, answer the phone, collect referrals and insurance information, and prepare charts and visit summaries.

Position requires flexibility to rotate among urgent care locations. The role emphasizes accuracy in data entry, compliance reporting, and collaboration with the practice team.