Referral Coordinator LLH

Riverside Health System; Newport News (VA); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Riverside Health System in Newport News, VA is seeking a detail-oriented Medical Office Assistant to support the admissions workflow. This role focuses on coordinating insurance referrals and authorizations to ensure timely service, updating patient charts, and handling records efficiently.

You will work under the Director of Admissions, providing exceptional customer service, data accuracy, and collaboration with transition coordinators and clinical staff.

Qualifications

• High school diploma or equivalent is required.
• 1 year medical office experience is preferred.
• Strong customer service and data entry skills are essential.

Responsabilités

• Obtain insurance pre-authorizations prior to date of service.
• Update patient charts with referral information and coordinate records.
• Coordinate office duties and assist with department procedures as needed.

Connaissances

Customer service

Clinical knowledge

Data entry

Formation

High school diploma or equivalent

Description du poste

Newport News, Virginia

$18.90 - $24.60/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
Works under the supervision of the Director of Admissions. Primarily responsible for coordinating completion for insurance mandated referrals and authorizations in a timely fashion prior to the date of service, updating patient chart records with necessary referral information, flagging and faxing appropriate medical records, contacting transition coordinators with updated insurance authorization information.

What you will do

• Obtains insurance prior authorizations prior to date of service to ensure quality patient care. Insurance is verified and estimates are obtained. Reports any potential compliance concerns to sleep supervisor.
• Performs end of month duties including but not limited to Admission Statistics Reports, research of pending referrals, compilation of monthly reports etc.
• Provides exceptional customer service by tone of voice, willingness to help, using clinical knowledge to collect complete and appropriate data for referrals, and to field phone calls efficiently and appropriately. Serves as an information resource for all applicable services including contact information, coverage criteria, availability of services and alternatives to applicable services when appropriate.
• Performs office duties including filing, maintaining white board, managing and coordinating the ordering of office/par level supplies and assisting with other office procedures as needed. Functions as a timekeeper for the department.

Qualifications

Education

• High school or equivalent (Required)

Experience

• 1 year Medical Office experience (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.