Referral Coordinator: Patient Care & Scheduling

Cano Health; Wellington (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Cano Health in Wellington, FL is seeking a Referral Coordinator to support patient care coordination by managing referrals, authorizations, and scheduling. You will liaise with patients, providers, and health plans to ensure timely, in-network referrals and accurate documentation in EHR systems.

The role emphasizes HIPAA-compliant communication, problem-solving to overcome barriers, and collaboration with care teams to meet quality metrics and risk-adjustment goals.

Qualifications

• High school diploma or GED required.
• Experience in medical office or clinical setting handling referrals preferred.
• Familiarity with insurance processes and terminology.

Responsibilities

• Process outgoing referrals promptly based on provider orders and document in data systems.
• Schedule appointments with specialists, prioritizing in-network options.
• Track referral status and follow up on incomplete referrals.

Skills

Customer service

Organizational skills

Time management

Bilingual English/Spanish

Microsoft Office

Excel

Word

PowerPoint

Teams

eClinicalWorks

Availity

Cano.Net

Workday

Oracle

Education

High school diploma or GED

Tools

eClinicalWorks (eCW)

Availity

Cano.Net

Workday

Oracle

Insurance portals

Job description

Cano Health in Wellington, FL is seeking a Referral Coordinator to support patient care coordination by managing referrals, authorizations, and scheduling. You will liaise with patients, providers, and health plans to ensure timely, in-network referrals and accurate documentation in EHR systems.

The role emphasizes HIPAA-compliant communication, problem-solving to overcome barriers, and collaboration with care teams to meet quality metrics and risk-adjustment goals.