Care Coordination & Referrals Specialist

Cano Health; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Cano Health is seeking a Referral Coordinator to support patient care coordination by managing referrals, authorizations, and scheduling across clinics. The role emphasizes accurate data entry, communication with patients and providers, and adherence to HIPAA guidelines.

You will collaborate with care teams to ensure timely referral processing, documentation, and patient-centered service in a fast-paced primary care environment.

Qualifications

• High school diploma or GED required, with BLS certification preferred.
• Experience in medical office settings handling referrals is expected (1–2 years).
• Familiarity with scheduling systems and insurance processes (Medicaid/Medicare/commercial).

Responsibilities

• Manage insurance pre-verifications and referrals.
• Schedule appointments with in-network providers.
• Input referrals and authorizations into data systems.
• Coordinate care among patients, providers, and plans.
• Maintain HIPAA-compliant documentation in EHR.

Skills

Bilingual English/Spanish

Customer service

Time management

Organizational skills

Communication

Education

High school diploma or GED

BLS certification

Tools

eClinicalWorks (eCW)

Availity

Cano.Net

Workday

Oracle

Job description

Cano Health is seeking a Referral Coordinator to support patient care coordination by managing referrals, authorizations, and scheduling across clinics. The role emphasizes accurate data entry, communication with patients and providers, and adherence to HIPAA guidelines.

You will collaborate with care teams to ensure timely referral processing, documentation, and patient-centered service in a fast-paced primary care environment.