Referral Coordinator - Pain Clinic

Hunter Super Techs - TurnPoint; Prosser (WA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health, Dental, Vision

Retirement plan

Generous paid time off

Job summary

Prosser Memorial Health is seeking a Referral Coordinator to verify insurance benefits and obtain prior authorizations for referrals to specialists, procedures, and testing. You will ensure all referrals are authorized and scheduled, coordinate appointments, and register patients in the system.

You will also communicate with patients, monitor loop closures, and confirm attendance and notes. This role requires confidentiality, adaptability, and efficient multitasking in a fast-paced environment.

Qualifications

• High school diploma or GED.
• 1 year medical experience with exposure to insurance verification or referral authorization fundamentals.
• Knowledge of medical terminology, CPT & ICD codes.
• Strong written and oral communication abilities.
• Ability to handle confidential information.
• Ability to adapt to change and meet deadlines.
• Ability to manage priorities in a fast-paced environment.

Responsibilities

• Check insurance benefits and obtain prior authorizations for outgoing visits, procedures, and testing.
• Ensure referrals for office visits, procedures, and testing are authorized and scheduled.
• Coordinate appointments and communicate with patients.
• Register patients and collect necessary information in electronic systems.
• Monitor referrals for loop closure; confirm attendance and share consultation notes.
• Collaborate with other departments to obtain required information.

Skills

Insurance verification

Referral authorization

Communication skills

Confidential handling

multitasking

Education

High school diploma

Job description

FT, 80 hrs/pp, 1.0 FTE; varies as scheduled.Job Summary:Responsible for checking insurance benefits and obtaining prior authorizations for outgoing specialist visits, procedures, and testing. Ensuring all incoming referrals for office visits, procedures, and testing have been authorized and scheduled. Additionally, the referral coordinator’s responsibilities include appointment coordination, patient communication, and registering patients. Will work together with other departments and/or organizations to assure all necessary patient information is provided and/or obtained, and in electronic format whenever possible. Ensures all patient referrals are monitored for loop closure; determine patients attended appointments or not and consultation notes have been received or sent.Education and/or Experience Requirements:High school diploma or GED.One-year medical experience with exposure to insurance verification or referral authorization fundamentals.Knowledge of medical terminology, CPT & ICD codes.Ability to communicate effectively, both written and orally.Ability to handle patient and organizational information in a confidential manner.Ability to work in an environment of continuous change.Ability to manage priorities and work under deadlines.Compensation & BenefitsPay Range: $20.87- $30.91Excellent health, dental, and vision benefitsRetirement plan with employer contributionsGenerous paid time offWhy Prosser?Prosser Memorial Health is proud to be the ONLY Critical Access Hospital in Washington State with a 5-Star CMS rating and ranked among the Top 10 Recommended Hospitals in Washington.Community Highlights:Friendly, welcoming community at the heart of Washington wine country300 days of sunshine with easy access to the Yakima River and outdoor recreationJust 30 minutes from the Tri-Cities (Pasco, Kennewick, Richland) and the Tri-Cities Airport (PSC)Cost of living 18% lower than the national averageQuick 30-minute flights to Seattle, WA, or Portland, ORNational recognition:#1 Best Suburbs to Buy a House in WA (Niche)#1 Best Places to Live in WA (AreaVibes)#1 Most Secure Mid-Sized City in the U.S.Join Our Team!At Prosser Memorial Health, you’ll find more than just a job—you’ll find a community and a mission. Whether you’re an experienced professional or a new graduate, this is an opportunity to grow your career in a supportive environment, with state-of-the-art facilities and an outstanding team.