Referral & Scheduling Specialist

Prosser Memorial Health; Prosser (WA); On-site; USD 28,750 - 42,581; Full time

Benefits offered by this job

Health, dental, vision benefits

Retirement plan with employer match

Generous paid time off

Job summary

Prosser Memorial Health is seeking two referral coordinators to join our outpatient services team in Prosser, Washington. You will verify insurance benefits, obtain prior authorizations, schedule referrals, and register patients, ensuring accurate, timely communication across departments.

Ideal candidates have a high school diploma (GED accepted), about one year of medical experience with insurance/referral processes, and strong knowledge of CPT/ICD codes.

Qualifications

• High school diploma or GED required.
• At least 1 year medical experience with exposure to insurance verification or referral authorization.
• Knowledge of medical terminology and CPT/ICD codes.
• Strong written and oral communication skills.
• Ability to handle confidential information and work under deadlines.

Responsibilities

• Check insurance benefits and obtain prior authorizations for referrals, visits, procedures, and testing.
• Ensure referrals are authorized and scheduled; monitor loop closure.
• Coordinate appointments and communicate with patients.
• Register patients and collect necessary information in electronic format.
• Collaborate with departments to ensure complete patient information.

Skills

Medical office experience

Effective communication

Insurance verification

Prior authorization

Education

High school diploma or GED

Tools

CPT & ICD codes

Job description

Prosser Memorial Health is seeking two referral coordinators to join our outpatient services team in Prosser, Washington. You will verify insurance benefits, obtain prior authorizations, schedule referrals, and register patients, ensuring accurate, timely communication across departments.

Ideal candidates have a high school diploma (GED accepted), about one year of medical experience with insurance/referral processes, and strong knowledge of CPT/ICD codes.