Referral & Care Coordination Specialist

Canyon View Medical Group; Spanish Fork, Northern (UT, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Canyon View Medical Group in Utah seeks a Care Coordinator to support Family Medicine clinics in Mapleton, Springville, Spanish Fork, and Santaquin.

You will coordinate referrals, obtain authorizations, schedule with specialists, document in the EMR, and maintain patient confidentiality.

A High School diploma and strong communication, customer service and organizational skills are required.

Qualifications

• High School Degree or Equivalent.
• General medical office procedures and terminology.
• Strong customer service skills.
• General computer skills and internet usage.
• Excellent communication, interpersonal and organizational skills.
• Problem solving abilities.

Responsibilities

• Respond to questions about patient referrals and follow-up status.
• Contact patients regarding pending referrals or diagnostic testing.
• Verify referrals and authorizations per policy standards.
• Schedule referral appointments with outside specialists.
• Document referral information in the EMR.
• Request and track prior authorization from insurers.
• Verify patient demographic and insurance information when needed.
• Protect patient confidentiality and privacy.
• Follow policies and procedures to maintain operations.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Interpersonal skills

Education

High School Diploma

Tools

EMR system

Microsoft Office

Job description

Canyon View Medical Group in Utah seeks a Care Coordinator to support Family Medicine clinics in Mapleton, Springville, Spanish Fork, and Santaquin.

You will coordinate referrals, obtain authorizations, schedule with specialists, document in the EMR, and maintain patient confidentiality.

A High School diploma and strong communication, customer service and organizational skills are required.