Patient Care Coordination Specialist

B C B U INC; Orem (UT); On-site; USD 38,000 - 56,000; Full time

Job summary

Rocky Mountain Care, LLC in Utah County seeks a Care Coordinator to manage secretarial support, maintain client care records, and assist the Clinical Director in organizing patient care. Responsibilities include answering phones, processing referrals, coordinating with the care team, ensuring timely authorizations, safeguarding data privacy under HIPAA, and contributing to a culture of service.

The role requires meticulous communication, time management, and the ability to work indoors in an

Qualifications

• Excellence in written communication.
• Excellent verbal communication and tact with staff and public.
• Experience in office management.
• Knowledge of computer usage and word processing.
• Ability to prioritize tasks and handle pressure.
• Efficient time management and workload handling.

Responsibilities

• Promotes agency culture and shows outward mindset.
• Answers phones and assists visitors with inquiries.
• Adheres to agency policies and regulatory rules.
• Manages orders and ensures proper signatures within 30 days.
• Liaises with team on client records and secretarial needs.
• Maintains regular attendance and fulfills duties timely.
• Assists with patient referrals and care team selection.
• Tracks recertifications, transfers, and discharges as outlined.
• Maintains data security and HIPAA compliance.
• Conveys information effectively to the clinical team.
• Provides information to physicians, clients, and families.
• Completes chart review for new admits and pending discharges; ensures prior authorization.
• Performs day-to-day Care Coordinator duties.
• Assists Clinical Director in IDG conference preparation and acts as scribe.
• Completes intake of new referrals promptly.
• Performs any other duties as assigned.

Skills

Written communication

Verbal communication

Tact and diplomacy

Office management

Computer usage

Time management

Job description

Rocky Mountain Care, LLC in Utah County seeks a Care Coordinator to manage secretarial support, maintain client care records, and assist the Clinical Director in organizing patient care. Responsibilities include answering phones, processing referrals, coordinating with the care team, ensuring timely authorizations, safeguarding data privacy under HIPAA, and contributing to a culture of service.

The role requires meticulous communication, time management, and the ability to work indoors in an