Referral & Care Coordination Specialist

Hunter Super Techs - TurnPoint; Prosser (WA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Job summary

Prosser Memorial Health is seeking a Referral Coordinator to verify insurance benefits, obtain prior authorizations for referrals, visits, procedures, and testing, and to schedule appointments.

You will handle incoming referrals, coordinate with multiple departments, maintain electronic records, monitor loop closure, and communicate with patients to ensure timely information and confirmations.

Qualifications

• High school diploma or GED.
• One-year medical experience with exposure to insurance verification or referral authorization fundamentals.
• Knowledge of medical terminology, CPT & ICD codes.
• Ability to communicate effectively, both written and orally.
• Ability to handle patient and organizational information in a confidential manner.
• Ability to work in an environment of continuous change.
• Ability to manage priorities and work under deadlines.

Responsibilities

• Check insurance benefits and obtain prior authorizations for outgoing referrals (visits, procedures, testing).
• Authorize and schedule all incoming referrals for office visits, procedures and testing.
• Coordinate appointments and communicate with patients; register patients.
• Collaborate with other departments to ensure patient information is provided in electronic format when possible.
• Monitor referrals for loop closure and confirm attendance and documentation.
• Track and verify that consultation notes are received or sent.

Skills

Communication

Medical terminology

Insurance verification

Referral authorization

Confidentiality

Prioritization

Education

High school diploma or GED

Job description

Prosser Memorial Health is seeking a Referral Coordinator to verify insurance benefits, obtain prior authorizations for referrals, visits, procedures, and testing, and to schedule appointments.

You will handle incoming referrals, coordinate with multiple departments, maintain electronic records, monitor loop closure, and communicate with patients to ensure timely information and confirmations.