Referral & Scheduling Specialist

Prosser Memorial Health; Prosser (WA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Retirement plan with employer contrib.

Generous paid time off

Job summary

Prosser Memorial Health is seeking a referral coordinator to verify insurance benefits and obtain authorizations for outgoing specialist visits, procedures, and testing. You will manage referrals, coordinate appointments, communicate with patients, and register new patients, ensuring all information is captured electronically where possible.

You will monitor referrals for loop closure, confirm attendance, and ensure consultation notes are received or sent as required.

Qualifications

• Experience with insurance verification and referral authorization processes.
• Familiarity with CPT and ICD coding systems.
• Strong written and oral communication; ability to handle confidential information.

Responsibilities

• Check insurance benefits and obtain prior authorizations for referrals, visits, procedures, and testing.
• Ensure referrals are authorized and scheduled; monitor loop closure and notes flow.
• Coordinate appointments, communicate with patients, and register patients.
• Collaborate with other departments to obtain needed information in electronic format.
• Track whether patients attended and whether consultation notes were received or sent.

Skills

Insurance verification

Referral authorization

Communication skills

Confidentiality

Prioritization

Education

High school diploma or GED

Medical terminology knowledge

CPT & ICD codes knowledge

1 year medical experience

Job description

Prosser Memorial Health is seeking a referral coordinator to verify insurance benefits and obtain authorizations for outgoing specialist visits, procedures, and testing. You will manage referrals, coordinate appointments, communicate with patients, and register new patients, ensuring all information is captured electronically where possible.

You will monitor referrals for loop closure, confirm attendance, and ensure consultation notes are received or sent as required.