Reference Assistant

Oral Roberts University; United States; On-site; USD 21,000 - 34,000; Part time

Job summary

Oral Roberts University is seeking a part-time Library Assistant to support research for students and faculty, including phone, email, text, and chat during evenings and weekends. The role includes processing Interlibrary Loan requests and maintaining related records.

The incumbent will supervise student workers, prepare signage for Access Services, ensure policy compliance, and assist with safety procedures and the library knowledge base.

Qualifications

• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• Knowledge of library resources and tools including databases and library catalog.
• Ability to set priorities, organize and manage seasonal peaks in workload.
• Experience in public services in an academic library setting preferred.
• Clerical and technical experience with library automation and MS Office.

Responsibilities

• Assist library users with research.
• Supervise library student workers during weekend and evening hours.
• Delegate work for student workers.
• Prepare signage for Access Services.
• Ensure compliance with library policies and procedures while on duty.
• Oversee safety procedures in case of emergency (e.g., severe weather, power outage).
• Process Interlibrary Loan requests and maintain records and statistics.
• Assist with creation of library knowledge base and other web assets.
• Other projects and duties as directed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Reference knowledge

Education

Bachelor's degree

MLIS degree or equivalent

Tools

MS Office

Library databases

Library catalog

Library automation

Job description

ABOUT US

Oral Roberts University is a non profit organization whose staff and faculty actually make a difference in the lives of its students We pride ourselves on our culture and the values we uphold Our team is passionate about what we do and we want you to make us even better

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED

JOB DESCRIPTION PART TIME

• Assist students and faculty with research in person as well as by phone email text and chat during weekend and evening hours
• Process Interlibrary Loan requests and maintain records and statistics
• Supervise student workers and oversee library services during evening and weekend hours

RESPONSIBILITIES

• Assist library users with research
• Supervise library student workers during weekend and evening hours
• Delegate work for student workers
• Prepare signage for Access Services
• Ensure compliance with library policies and procedures while on duty
• Oversee safety procedures in case of emergency eg severe weather power outage etc
• Process Interlibrary Loan requests and maintain records and statistics
• Assist with creation of library knowledge base and other web assets
• Other projects and duties as directed

REQUIREMENTS

• EDUCATION: Bachelors degree plus some graduate hours required
• MLIS degree or equivalent strongly preferred

EXPERIENCES

• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Knowledge of library resources and tools including databases and library catalog
• Requires the ability to set priorities; organize and adjustmanage seasonal peaks in work load; ascertain and understand common reference problems while providing suitable solutions; follow prescribed routines and procedures; and the ability to work without supervision
• Strongly prefer experience in public services in an academic library setting
• Strongly prefer clerical and technical experience as well as a working knowledge of library automation and MS Office software

HOURS OF WORK & ATTENDANCE

Normally scheduled hours are evenings and weekends as needed

EQUAL EMPLOYMENT OPPORTUNITY

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race color religion sex national origin age disability or veteran status