Reference Assistant

Oral Roberts University; Tulsa, Northern (OK, KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Oral Roberts University is seeking a part-time Library Assistant to support students and faculty with in-person and remote research during evenings and weekends. The role includes processing Interlibrary Loan requests, maintaining records, and supervising student workers to ensure smooth library operations.

Responsibilities include assisting library users, creating signage, updating web assets, and upholding library policies. Education preferred: MLIS or equivalent.

Qualifications

• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• Knowledge of library resources and tools, including databases and library catalog.
• Ability to set priorities and work without supervision.

Responsibilities

• Assist students and faculty with research and respond to inquiries by phone, email, text, and chat during evenings and weekends.
• Process Interlibrary Loan requests and maintain records and statistics.
• Supervise student workers and oversee library services during evening and weekend hours.
• Assist library users with research and help delegate tasks to student workers.
• Prepare signage and contribute to library knowledge base and web assets.
• Ensure compliance with library policies and procedures while on duty.
• Oversee safety procedures in case of emergencies.
• Other projects and duties as directed.

Skills

Communication

Interpersonal skills

Organizational skills

Library resources

MS Office

Library automation

Prioritization

Public services (academic library)

Education

MLIS degree or equivalent

Tools

Library catalog software

Library databases

Job description

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!

JOB DESCRIPTION
- PART TIME

• Assist students and faculty with research in person as well as by phone, email, text, and chat during weekend and evening hours
• Process Interlibrary Loan requests and maintain records and statistics
• Supervise student workers and oversee library services during evening and weekend hours

RESPONSIBILITIES

• Assist library users with research
• Supervise library student workers during weekend and evening hours
• Delegate work for student workers
• Prepare signage for Access Services
• Ensure compliance with library policies and procedures while on duty
• Oversee safety procedures in case of emergency (e.g. severe weather, power outage, etc.)
• Process Interlibrary Loan requests and maintain records and statistics
• Assist with creation of library knowledge base and other web assets
• Other projects and duties as directed

REQUIREMENTS

EDUCATION:

• MLIS degree or equivalent strongly preferred

EXPERIENCE/SKILLS/ABILITIES:

• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Knowledge of library resources and tools, including databases and library catalog
• Requires the ability to set priorities; organize and adjust/manage seasonal peaks in work load; ascertain and understand common reference problems while providing suitable solutions; follow prescribed routines and procedures; and the ability to work without supervision.
• Strongly prefer experience in public services in an academic library setting
• Strongly prefer clerical and technical experience, as well as a working knowledge of library automation and MS Office software.

Additional Information

HOURS OF WORK & ATTENDANCE:

Normally scheduled hours are evenings and weekends as needed.

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.