RedLion Wireless Sales Representative- Riverhead, NY

RedLion Mobile; Town of Riverhead (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401(k)

Paid training and onboarding

Monthly commission opportunities

Internal promotion and advancement

Employee growth and rewards programs

Annual all-expenses-paid trip for top

Job summary

RedLion Mobile in Riverhead, NY is hiring Retail Sales Representatives to join a fast-growing telecom brand. You’ll be in our retail stores helping residential customers connect to essential services, with an hourly base rate of $20 plus unlimited commission.

Candidates must have at least 1 year of customer-facing sales experience, a high school diploma or GED, and be eligible to work in the United States. You’ll engage walk-up customers, explain plans clearly, upsell, and collaborate with

Qualifications

• At least 1 year of customer-facing sales experience in wireless, mobile, cable, internet, or retail.
• Strong ability to engage customers, explain plans, handle objections, and build repeat customers.
• High school diploma or GED required.
• Eligible to work in the United States.
• Willing to travel within a 35-mile radius and have reliable transportation.
• Flexible schedule including evenings, weekends, and holidays.
• Stand for extended periods and lift up to 35 lbs.

Responsibilities

• Engage customers and present telecom products and services proactively.
• Explain plans, pricing, and promotions clearly to customers.
• Upsell and cross-sell to maximize sales opportunities.
• Meet or exceed individual sales goals and commission targets.
• Contribute to a positive, solution-focused customer experience.
• Collaborate with team and support nearby stores within a 35-mile radius.
• Work in person at the assigned retail store location.

Skills

Customer-facing sales

Upselling

Cross-selling

Product knowledge

Customer engagement

Education

High school diploma or GED

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Hourly Base Rate: $20/hour + unlimited commission

Key Responsibilities

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.

• Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
• Must have a high school diploma or GED.
• Must be able to proactively engage walk-up customers, explain plans and promotions clearly, handle objections, and build repeat-customer relationships.
• Must be eligible to work in the United States.
• Must be able to travel within a 35-mile radius and have reliable transportation.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.

• Medical, Dental, Vision, and 401(k)

• Paid training and onboarding
• Monthly commission opportunitiesInternal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers