RedLion Wireless Sales Representative- Bridgeport

RedLion Mobile; Bridgeport (CT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid training

Monthly commissions

Promotion opportunities

All-expenses-paid trip

Job summary

RedLion Mobile seeks energetic Wireless Sales Representatives for its retail stores. You will engage customers, present telecom products, and help customers choose the right bundles.

The role focuses on upselling, cross-selling, and achieving store sales targets while delivering excellent service. Applicants should have at least 1 year of customer-facing sales experience, be able to work flexible hours including evenings and weekends, and be willing to lift up to 35 lbs.

Qualifications

• 1+ year of customer-facing sales experience in wireless/mobile or telecom retail.
• Ability to upsell, explain promotions, and build repeat customers.
• Comfortable working in a fast-paced retail environment with targets.

Responsibilities

• Engage customers and present telecom products and services proactively.
• Upsell and cross-sell to maximize sales opportunities.
• Meet or exceed individual sales and commission goals.
• Explain products, pricing, and promotions clearly to customers.
• Provide a positive, professional customer experience and build loyalty.
• Collaborate with team and contribute to a performance-driven culture.
• Serve walk-in customers, handle objections, and build repeat business.

Skills

Customer-facing sales

Upselling

Product knowledge

Communication

Teamwork

Education

High school diploma or GED

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Wireless Sales Representatives who are energetic, driven, and eager to succeed. This is a fast-paced retail store environment centered on engaging customers, recommending products and services, upselling, cross-selling, and driving sales performance.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.

• Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons, including experience in wireless/mobile retail sales, cable or internet sales, telecom inside sales, or big-box retail sales.
• Experience serving walk-in retail customers, including handling objections, upselling, explaining promotions clearly, and building repeat-customer relationships.

• Must have a high school diploma or GED.
• Must be eligible to work in the United States.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers