RedLion Wireless Sales Representative- Stamford

RedLion Mobility; Stamford (CT); Sur place; USD 25 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Training

Monthly Commission

Career Growth

Top Performer Trip

Résumé du poste

RedLion Mobility is hiring a Retail Sales Representative to work in our in-person retail stores. You will engage customers, explain telecom products, and help residents connect to fiber-powered Internet, mobile, TV, and voice services.

This role emphasizes upselling, meeting sales targets, and delivering customer-focused service. The position requires at least 1 year of customer-facing sales experience, a high school diploma or GED, and the ability to work evenings, weekends, and holidays.

Qualifications

• 1 year of customer-facing sales experience preferred across wireless, telecom, or retail sectors.
• Ability to explain products, services, pricing, and promotions clearly.
• Willingness to work flexible shifts including evenings, weekends, and holidays.

Responsabilités

• Engage customers and present telecom products and services proactively.
• Identify customer needs and recommend suitable packages.
• Upsell and cross-sell to maximize sales opportunities.
• Meet or exceed individual and store sales and commission targets.
• Explain products and pricing clearly and maintain high customer satisfaction.

Connaissances

Retail sales

Customer service

Upselling

Communication

Teamwork

Formation

High school diploma or GED

Description du poste

Retail Sales Representative

Job Type: Full-time

Work Location: In person

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is ideal for someone with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who is comfortable working in a fast-paced, customer-facing environment.

Who We Are

We are a rapidly expanding branded partner forOptimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.

• Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.

• Must have a high school diploma or GED.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.

• Medical, Dental, Vision, and 401(k)

• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

Pay: $18/hour + monthly commission
Expected Hours: Approximately 40 hours per week
Total Compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance