RedLion Wireless Sales Associate- Roslyn

RedLion Mobility; New York (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Paid onboarding

Monthly commission

Promotion opportunities

Growth programs

Top performer trip

Job summary

RedLion Mobility in New York is seeking a Retail Sales Representative to join our growing telecom team. In our stores, you will engage residential customers, present mobile, internet, cable, and TV packages, and help customers choose the best service bundles.

The role offers a base pay of $20 per hour plus monthly commissions, with total compensation between $45,000 and $75,000 annually. Flexible scheduling includes evenings, weekends, and holidays.

Qualifications

• At least 1 year of customer-facing sales experience.
• High school diploma or GED preferred.
• Eligible to work in the United States.
• Flexible schedule including evenings, weekends, and holidays.
• Willing to support nearby store locations within a 35-mile radius.
• Ability to stand for extended periods and lift up to 35 lbs is preferred.

Responsibilities

• Engage customers and present telecommunications products and services proactively.
• Sell mobile, internet, cable, TV and related support services.
• Identify customer needs and recommend the right products or service bundles.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, services, pricing, and promotions clearly to customers.
• Provide a positive, professional, and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Collaborate with team members and contribute to a supportive, performance-driven culture.

Skills

Customer-facing sales

Upselling

Team collaboration

Education

High school diploma

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.

Qualifications

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
• A high school diploma or GED is preferred.
• Must be eligible to work in the United States.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Ability to stand for extended periods of time and lift up to 35 lbs is preferred.

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

Pay: $20/hour + monthly commission
Expected Hours: Approximately 40 hours per week
Total Compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance