RedLion Wireless Sales Associate- Roslyn

RedLion Mobility; Village of Roslyn (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid training

Monthly commission opportunities

Promotion opportunities

Employee growth programs

Annual all-expenses-paid trip

Job summary

RedLion Mobility in Roslyn, NY is seeking Retail Sales Representatives to help residential customers connect to telecom services in our store network. You will present mobile, internet, cable, TV packages and deliver exceptional service.

The role offers a base pay of $20/hour plus monthly commission, with total compensation between $45,000 and $75,000 annually, depending on performance. Flexibility to work evenings, weekends and holidays is required.

Qualifications

• At least 1 year of customer-facing sales experience in telecom or retail.
• High school diploma or GED preferred.
• Eligible to work in the United States.

Responsibilities

• Engage customers and present telecom products and services.
• Identify customer needs and recommend suitable packages.
• Upsell and cross-sell to maximize sales opportunities.
• Meet or exceed individual sales and commission goals.
• Explain pricing, promotions, and policies clearly.

Skills

Customer-facing sales

Upselling

Communication

Team collaboration

Education

High school diploma or GED

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively
• Must be comfortable selling mobile, internet, cable, TV, and related support services
• Should know how to identify customer needs and recommend the right products or service packages
• Must be able to upsell and cross-sell products to maximize sales opportunities
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations
• Must be able to explain products, services, pricing, and promotions clearly to customers

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience
• Should be comfortable building customer relationships and creating long-term brand loyalty
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals

Team & Organizational Success

• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred
• A high school diploma or GED is preferred
• Must be eligible to work in the United States
• Must be able to work a flexible schedule, including evenings, weekends, and holidays
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation
• Ability to stand for extended periods of time and lift up to 35 lbs is preferred

Benefits

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

Pay: $20/hour + monthly commission

Expected Hours: Approximately 40 hours per week

Total Compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance