Recruitment & Engagement Coordinator

Home Instead; Boerne (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Profit Sharing

Bonus Potential

Competitive Wages

Job summary

Home Instead Boerne is seeking a Recruitment & Engagement Coordinator to identify and onboard top Care Professional Candidates for families in Boerne and surrounding areas. You will recruit, screen, hire, and orient Care Pros, coordinating interviews and background checks to ensure safety and quality.

We offer benefits including Paid Time Off, Health Insurance, Profit Sharing, and Bonus Potential. A valid driver's license and solid communication skills are essential.

Qualifications

• High school graduation or the equivalent.
• One year of related business experience or an equivalent combination of education and work experience may be considered.
• Must possess a valid driver’s license.

Responsibilities

• Recruit, screen, hire, and onboard Care Professionals to serve families.
• Develop and implement new recruitment strategies online and within the community.
• Manage recruitment ads and post positions as necessary.
• Check in frequently with leads within the applicant tracking system.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Conduct reference checks, criminal background and motor vehicle checks and drug screens on all Care Pros.

Skills

Oral and written communication

Interpersonal skills

Work independently

Confidentiality

Time management

Organizational skills

Team collaboration

Excel

Word

Customer service

Education

High school diploma or equivalent

Tools

Applicant tracking system

MS Excel

MS Word

Job description

Are you good at uncovering people's hidden talents? Home Instead® Boerne is looking for someone who can identify the best Care Professional Candidates to serve our clients. The Recruitment & Engagement Coordinator will recruit, screen and onboard new Care Professionals to serve families in the Boerne, Kerrville, Fredericksburg areas.

Home Instead Benefits Include

• Paid Time Off
• Health Insurance
• Profit Sharing
• Bonus Potential
• Competitive Wages ($40,000- $50,000 per year)

Objective

The Recruitment Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Recruitment Coordinator is expected to recruit, screen, hire, and onboard a staff of Care Pros in order to provide the highest quality service to clients.

Primary Responsibilities

• Reflect the core values of Texas Hill Country Care, LLC, (d.b.a. an independently owned and operated Home Instead franchise).
• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Manage recruitment ads and post positions as necessary.
• Check in frequently with leads within the applicant tracking system.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct Care Pro orientation and all training including training required to meet Home Instead® Standards and additional optional training.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
• Evaluate and update all orientation and training materials as needed
• Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities

• Conduct client/Care Pro introductions as needed
• Perform any and all other functions deemed necessary

Education/Experience Requirements

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

Knowledge, Skills and Abilities

• Must have an understanding of and uphold the policies and procedures established by Texas Hill Country Care, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills

Each Home Instead franchise office is independently owned and operated.