Service Coordinator

Home Instead; New Braunfels (TX); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Competitive wages 35,000 - 40,000 per,

Paid Time Off

Health Insurance

401K Contribution

Job summary

Home Instead New Braunfels is seeking a Service Coordinator to recruit and schedule Care Professionals who serve families in the New Braunfels area. You will identify and place Care Pros based on skills, personality and availability to ensure high-quality service.

Qualifications include a high school diploma, one year of related business experience, and a valid driver's license. The role includes overseeing Care Pro staff tasks and coordinating with the franchise team.

Qualifications

• High school diploma or equivalent.
• At least 1 year of related business experience.
• Must possess a valid driver’s license.

Responsibilities

• Recruit and schedule Care Professionals to serve clients.
• Match skills, personality and availability to client needs.
• Assist with recruitment and onboarding processes.

Education

High school diploma or equivalent

1 year related business experience

Valid driver's license

Tools

Excel

Word

Job description

Do you like Puzzles and have great problem solving skills? Home Instead® New Braunfels is looking for someone who can help match the best Home Instead Care Professional to serve our clients. The Service Coordinator will assist with the scheduling of Care Professionals to serve families in the New Braunfels area.

Home Instead Benefits Include

• Competitive Wages ($35,000 - $40,000 per year)
• Paid Time Off
• Health Insurance
• 401K Contribution

Each Home Instead® franchise office is independently owned and operated.

Job Description

The Service Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Service Coordinator is expected to identify and schedule the most appropriate Care Pros to serve each of our clients, matching skills, personality and availability in order to provide the highest quality service to clients.

Education/Experience Requirements

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

Supervisory Responsibilities

• This position will be responsible for overseeing all of the functions performed by the Care Pro staff

Knowledge, Skills And Abilities

• Must have an understanding of and uphold the policies and procedures established by Manus Servientes of Texas Corporation, (d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills