Recruiting Operations Specialist — Onsite SF

Plaid; San Francisco (CA); On-site; USD 131,000 - 165,000; Full time

Benefits offered by this job

Equity

Commission

401(k)

Job summary

Plaid in San Francisco is seeking a Recruiting Operations Coordinator to join the Recruiting Operations team. You will sit at the intersection of recruiting coordination and operational program support, handling white-glove scheduling for high-touch pipelines and serving as the on-site RC in our SF office.

This entry-level program management role balances coordination work with operational tasks, contributing to systems, tools, and processes that keep recruiting running smoothly.

Qualifications

• 4+ years of experience in recruiting coordination, with a track record in high-volume or high-touch scheduling environments.
• Proficiency with a major ATS (Ashby, Greenhouse, Lever, iCIMS, or similar) and Google Workspace.
• Strong written and verbal communication; you will be a point of contact for both internal stakeholders and candidates.
• Demonstrated comfort with both coordination work and operational or project-based responsibilities.
• Ability to work on-site in our SF office 5 days per week.
• High attention to detail, consistent follow-through, and comfort with ambiguity.

Responsibilities

• Own end-to-end scheduling for high-touch, high-visibility pipelines.
• Serve as the on-site RC presence in the SF office, welcoming and escorting candidates, managing day-of logistics, and delivering a seamless interview experience.
• Serve as the function lead for Recruiting Coordination, acting as the first line of contact for escalated scheduling questions, candidate issues, and process gaps across the RC team.
• Flex into broader scheduling support during peak hiring periods, including university recruiting season.
• Monitor and triage RecOps Slack channels, ensuring timely responses to recruiter and hiring manager requests.
• Administer Plaid's Linear account across the recruiting and operations teams, supporting project management and tooling tracking including the RecOps backlog, feature requests, and open vendor items.
• Support RecOps leadership with project management basics: tracking milestones, documenting action items, and moving initiatives forward.
• Contribute to process documentation, system maintenance, and ad hoc tooling tasks.

Skills

Scheduling coordination

High-touch scheduling

ATS experience

Google Workspace

Communication skills

On-site SF

Tools

Ashby

Greenhouse

Lever

iCIMS

Job description

Plaid in San Francisco is seeking a Recruiting Operations Coordinator to join the Recruiting Operations team. You will sit at the intersection of recruiting coordination and operational program support, handling white-glove scheduling for high-touch pipelines and serving as the on-site RC in our SF office.

This entry-level program management role balances coordination work with operational tasks, contributing to systems, tools, and processes that keep recruiting running smoothly.