Recovery Program Manager, Women’s Residential Treatment

Volunteers of America of Massachusetts; Boston (MA); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

403(b) retirement plan

Paid holidays

Vacation time

Tuition remission

Loan forgiveness (PSLF)

Wellness reimbursement

Employee discounts

Referral bonus

Job summary

Volunteers of America of Massachusetts is seeking a Program Manager for our Hello House For Women program in Dorchester/Boston. This on-site, full-time role will oversee daily services, supervise Recovery Support Specialists, and ensure a therapeutic, trauma-informed approach for women in recovery from substance use disorders.

You will collaborate with program leadership to manage intake, client needs, and staffing while promoting evidence-based practices and empowering staff to build life

Qualifications

• Bachelor’s Degree required with at least two years of substance abuse disorder experience or equivalent.
• At least 2 years of multifaceted experience treating individuals coping with substance use, mental health, or co-occurring disorders.
• Minimum of two years of management experience, preferably in a residential treatment or behavioral health setting.
• Ability to train and provide services through diverse treatment modalities (e.g., Harm reduction, MAT, Trauma Informed Care).
• Computer proficiency in electronic health records and MS Word and Outlook is required.

Responsibilities

• Supervise Recovery Support Specialists and ensure shifts are covered through scheduling.
• Maintain a professional and hospitable program atmosphere to encourage client participation in treatment.
• Coordinate with the Program Director and Clinical Supervisor on intake processes and census.
• Provide support and participate in therapeutic milieu and groups as needed.
• Oversee administrative functions including revenue, costs, and program supplies.
• Maintain safe work environment; conduct fire drills and incident reports and escalate issues as needed.
• Record and submit accurate daily/monthly program census.
• Identify staff training needs with Clinical Supervisor and support EHR documentation and audits of client files.
• Perform other duties as requested.

Skills

Substance use treatment experience

Management experience

Staff training

Electronic Health Records

MS Word & Outlook

Education

Bachelor’s Degree in a relevant field

Tools

Electronic Health Records

Job description

Volunteers of America of Massachusetts is seeking a Program Manager for our Hello House For Women program in Dorchester/Boston. This on-site, full-time role will oversee daily services, supervise Recovery Support Specialists, and ensure a therapeutic, trauma-informed approach for women in recovery from substance use disorders.

You will collaborate with program leadership to manage intake, client needs, and staffing while promoting evidence-based practices and empowering staff to build life