Recovery Program Manager — Women’s Services (Trauma-Informed)

Volunteers of America Massachusetts; Massachusetts; On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off

Job summary

Volunteers of America Massachusetts (VOAMASS) is seeking a Program Manager for Hello House For Women in Dorchester to oversee daily services and lead a team of Recovery Support Specialists in a trauma-informed recovery setting.

The role focuses on scheduling, staff training, and ensuring adherence to program policies while supporting residents on their recovery journey with personalized care and evidence-based practices.

Qualifications

• Bachelor’s degree with at least two years of substance use disorder experience, or equivalent
• At least 2 years of multifaceted experience treating individuals coping with substance use, mental health, or co-occurring disorders
• A minimum of two years of management experience, preferably in residential treatment or behavioral health

Responsibilities

• Supervise Recovery Support Specialists and manage shift coverage
• Ensure a professional program atmosphere to encourage client participation
• Collaborate with Program Director and Clinical Supervisor on intake and census
• Provide support in the therapeutic milieu and groups as needed
• Oversee administrative functions: revenue, costs, supplies, and food purchasing
• Maintain safety and conduct drills and incident reports
• Track program census and support staff training needs
• Review EHR documentation and complete required clinical records

Skills

Substance abuse treatments

Staff scheduling

Training staff

Electronic health records

MS Word & Outlook

Education

Bachelor’s Degree

Tools

EHR software

Job description

Volunteers of America Massachusetts (VOAMASS) is seeking a Program Manager for Hello House For Women in Dorchester to oversee daily services and lead a team of Recovery Support Specialists in a trauma-informed recovery setting.

The role focuses on scheduling, staff training, and ensuring adherence to program policies while supporting residents on their recovery journey with personalized care and evidence-based practices.