Records & Scanning Specialist - Service Ops Pro

Ricoh; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Ricoh in Phoenix is seeking a Records and Scanning Specialist to support high-volume production and service delivery. You will operate printing and copying equipment, troubleshoot issues, and ensure seamless client interactions.

This role emphasizes meticulous record-keeping, inventory control, and collaboration with teammates to meet service commitments while maintaining a safe work environment.

Qualifications

• High school diploma or GED with 1 year relevant experience.
• Proficient in MS Office and basic computer skills.
• Strong communication in fast-paced, customer-focused environments.

Responsibilities

• Operate high-volume print and copy machines, ensuring quality and efficiency.
• Provide equipment troubleshooting and promptly resolve issues.
• Deliver exceptional customer service by addressing inquiries and coordinating service calls.
• Maintain records, manage inventory, and calculate charges for services rendered.
• Collaborate with team to ensure smooth delivery of completed jobs and support building functions.
• Assist with meeting room setups, light maintenance, and reception duties as needed.
• Uphold safety standards and follow protocols while handling equipment and materials.

Skills

Customer service

Communication

Detail oriented

Teamwork

Education

High school diploma or GED

Tools

MS Office Suite

Copier equipment operation

Job description

Ricoh in Phoenix is seeking a Records and Scanning Specialist to support high-volume production and service delivery. You will operate printing and copying equipment, troubleshoot issues, and ensure seamless client interactions.

This role emphasizes meticulous record-keeping, inventory control, and collaboration with teammates to meet service commitments while maintaining a safe work environment.