Onsite Field Fulfillment Technician

Ricoh USA, Inc.; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, life, and disability"

401K

Employee tuition assistance

Paid vacation and holidays

Job summary

Ricoh USA, Inc. is hiring a Field Representative I, Fulfillment in Phoenix, AZ to support production print and mail operations at a long-term client site. This onsite role operates Mon-Fri, 8:00 AM–5:00 PM, and emphasizes customer service and hands-on equipment operation.

You will run print/mail equipment, deliver mail, handle shipping, and maintain workspace while providing excellent service; training is provided and prior print industry experience isn’t required.

Qualifications

• High school diploma or GED.
• Customer service experience and strong communication skills.
• Basic computer skills including Microsoft Office.
• Ability to lift up to 50 lbs and stay active through the day.
• Valid driver’s license required.

Responsibilities

• Operate production print, copying, and mail processing equipment.
• Sort, scan, distribute, and deliver mail throughout the client site.
• Drive a company vehicle to support mail and delivery operations.
• Complete print finishing, binding, and quality control tasks.
• Handle shipping and receiving activities.
• Respond to customer requests and provide exceptional service.
• Maintain equipment, supplies, and organized work areas.
• Support special projects and additional site services as needed.

Skills

Customer service

Communication

Computer basics

MS Office

Teamwork

Dependable

Driver's license

Physical ability

Education

High school diploma or GED

Job description

Ricoh USA, Inc. is hiring a Field Representative I, Fulfillment in Phoenix, AZ to support production print and mail operations at a long-term client site. This onsite role operates Mon-Fri, 8:00 AM–5:00 PM, and emphasizes customer service and hands-on equipment operation.

You will run print/mail equipment, deliver mail, handle shipping, and maintain workspace while providing excellent service; training is provided and prior print industry experience isn’t required.