Records Production Team Lead – On-Site & Compliance

DANE LLC; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

DANE LLC is seeking a Team Leader to oversee Records Support Associates at Passport Headquarters in Washington, DC. This key role involves managing daily operations, balancing workloads, and ensuring quality performance in a high-volume production environment. Candidates should possess a Bachelor's Degree or equivalent experience in team management, with strong skills in MS Office and customer service. The position offers a competitive salary and various benefits, including health insurance and tuition assistance.

Qualifications

• Bachelor’s Degree or 4 years of team management experience.
• Six years of general office experience in a high-volume production environment.
• Demonstrated customer service experience and proven ability to lead/manage a team.

Responsibilities

• Plan and coordinate daily activities including mail open and cashier functions.
• Set work priorities and ensure smooth transition of work.
• Monitor workload and recommend staff assignments.

Skills

Team management

Customer service

Communication

Organizational skills

Education

Bachelor's Degree or 4 years team management experience

Tools

MS Word

PowerPoint

Excel

SharePoint

Outlook

Job description

DANE LLC is seeking a Team Leader to oversee Records Support Associates at Passport Headquarters in Washington, DC. This key role involves managing daily operations, balancing workloads, and ensuring quality performance in a high-volume production environment. Candidates should possess a Bachelor's Degree or equivalent experience in team management, with strong skills in MS Office and customer service. The position offers a competitive salary and various benefits, including health insurance and tuition assistance.