Lead Records & Compliance Supervisor

Opensity Solutions; Washington, Northern (District of Columbia, KY); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Washington, DC is seeking a Lead Records Associate to oversee the organization, classification, storage, and retrieval of physical and digital records, ensuring accuracy, accessibility, and regulatory compliance. You will supervise a small team of records clerks and coordinate with compliance and legal teams.

Responsibilities include implementing records management policies, conducting audits, managing retention and disposal, and training staff to protect confidential

Qualifications

• High school diploma or equivalent required; college degree preferred (or equivalent experience).
• 2–3 years of experience in records management, document control, administrative support, or information governance, including prior experience in a lead or supervisory role preferred.
• Proficiency in Microsoft Office Suite; experience with records management systems, document tracking or imaging systems preferred.

Responsibilities

• Lead, train, and supervise a team of records clerks to ensure efficient and accurate records processing.
• Develop, implement, and maintain records management policies, procedures, and standards.
• Oversee classification, indexing, and labeling of records to ensure accurate organization and retrieval.
• Manage physical and digital records storage systems, ensuring security, accessibility, and proper maintenance.
• Monitor records lifecycle processes, including retention, archiving, and disposal in compliance with regulations.
• Conduct regular audits of records systems to ensure accuracy, completeness, and compliance.
• Implement corrective actions and process improvements based on audit findings and operational needs.
• Ensure compliance with data protection, privacy laws, and regulatory retention requirements.
• Support retrieval requests and assist staff in locating records in a timely and efficient manner.
• Collaborate with legal, compliance, and internal teams on records-related issues and requirements.
• Provide training and ongoing support to enhance team knowledge of records management practices.
• Promote a culture of accuracy, confidentiality, and continuous improvement within the records function.

Skills

records management

leadership

attention to detail

filing systems

problem solving

Microsoft Office

document tracking systems

communication

prioritization

data privacy

Education

High school diploma

College degree preferred

Equivalent experience considered

Tools

Records management systems

Document tracking systems

Imaging systems

Job description

Opensity Solutions in Washington, DC is seeking a Lead Records Associate to oversee the organization, classification, storage, and retrieval of physical and digital records, ensuring accuracy, accessibility, and regulatory compliance. You will supervise a small team of records clerks and coordinate with compliance and legal teams.

Responsibilities include implementing records management policies, conducting audits, managing retention and disposal, and training staff to protect confidential