Receptionist - State Farm Agent Team Member

Nick Hochstein - State Farm Agent; Yankton (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Hochstein - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, manage appointment scheduling, and maintain accurate records. You will engage with clients, identify opportunities to discuss insurance options, and support everyday office operations with a friendly, customer-focused approach.

Strong communication, organizational skills, and comfort with sales conversations are required.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 after spending many years in the finance industry. While I enjoyed finance, I was drawn to agency ownership because it gave me the opportunity to work directly with individuals and families, build lasting relationships, and make a meaningful impact in my community.

I graduated from the University of Nebraska and have been married to my wife, Lydia, for over a decade. We have two young children and enjoy spending time outdoors, running, hiking, participating in local races, and staying active as a family. Community involvement is important to us, and we proudly support organizations that provide scholarships for local students and serve military veterans.

For our team, we offer a 401k, health benefits, and a strong focus on work-life balance. We also pay for all licensing costs up front.

As a growing agency, we're building a team focused on relationships, hard work, and exceptional customer service. I'm looking for someone who is personable, motivated, resilient, and enjoys connecting with people. The ideal candidate is comfortable starting conversations, willing to learn, and excited about helping customers find the right solutions. This is a great opportunity to join a new agency, make a real impact, and grow alongside a team that's building something special.

ROLE DESCRIPTION:

Nick Hochstein - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.