Receptionist - State Farm Agent Team Member

Kevin Mitchell - State Farm Agent; Watertown (WI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Mitchell - State Farm Agent is seeking a Receptionist to join a tight-knit team and support daily operations. You will greet customers, handle inquiries, schedule appointments, and maintain customer records while identifying opportunities to discuss insurance options.

Ideal candidates bring experience in reception or customer service, strong communication, and comfort with sales conversations. Proficiency with Microsoft Office and CRM systems is expected in a friendly, service-oriented

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1987 and currently lead a close-knit team of two. My State Farm career began right out of college as a Claim Representative before I had the opportunity to become an agent. After nearly four decades in the industry, I continue to enjoy helping customers protect the people and things that matter most to them.

Outside of the office, I enjoy fishing, traveling, and spending time with my wife and our two children. Family is a big part of my life, and that perspective shapes the way I approach both our customers and our team.

Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where team members can build rewarding careers.

I'm looking for someone who is honest, hardworking, coachable, and leads with integrity. If you're dependable, willing to learn, and want to be part of an established agency with a close-knit team, we'd love to meet you.

ROLE DESCRIPTION:

Kevin Mitchell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.