Receptionist - State Farm Agent Team Member

Adam Hopkins - State Farm Agent; Bakersfield (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Flexible schedule

Paid time off

Training & development

Bonus based on performance

Job summary

Adam Hopkins - State Farm Agent is searching for a dynamic individual to join their team as a Receptionist. The ideal candidate will be highly organized and detail-oriented, contributing to a productive workplace.

You will manage customer interactions, handle scheduling, and support various administrative tasks while providing excellent service. The role emphasizes teamwork and offers a positive office culture.

We welcome applicants with a background in customer service and a desire to grow in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to engage in sales conversations effectively.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly and manage their needs.
• Schedule appointments and handle office communications.
• Engage with customers and identify insurance opportunities.

Skills

Customer service skills

Communication skills

Organizational abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2007 and is a close-knit team of four focused on strong performance and great customer relationships. Before becoming a State Farm agent, I worked as an industrial engineer for an oil company, bringing a problem-solving mindset and strong work ethic into the business.

We stay involved in the community through local events, sponsoring high school tennis, and participating in charity golf outings.

For our team, we offer a 401(k), health benefits, licensing paid up front, and a strong focus on work-life balance.

Our office culture is positive, energetic, and success-driven. We’re looking for someone who is personable, hardworking, and motivated to succeed - someone who brings great energy, a strong work ethic, and a desire to maximize their potential while contributing to a supportive team environment.

ROLE DESCRIPTION

Adam Hopkins - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.