Receptionist - State Farm Agent Team Member

Don Guzman - State Farm Agent; Stockton (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Don Guzman - State Farm Agent in Stockton, CA is seeking a friendly Receptionist Team Member to greet customers, manage calls, and keep the office running smoothly. You will handle scheduling, client records, and basic insurance inquiries with a professional, customer-first approach.

The ideal candidate is organized, has solid communication skills, and can multitask in a small team. Training and development opportunities are available, with a focus on growth and excellent service.

Qualifications

• Previous experience in receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2004 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in B2B sales with Gateway Computers. As the company was winding down, an opportunity with State Farm came along and ultimately led me to build a new career in agency ownership. Outside of work, I'm a proud dad of two adult daughters and enjoy hiking, cooking, golfing, and spending time with family.

Giving back is important to our agency, and we're especially involved with local youth sports organizations and enjoy supporting young people in our community.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. After one year with the agency, team members also receive unlimited PTO, providing even greater flexibility.

Our culture is friendly, supportive, and focused on growth. I'm looking for someone with excellent customer service skills who is motivated, outgoing, and personable. Most importantly, I want someone who is hungry to keep learning, improving, and becoming the best version of themselves.

ROLE DESCRIPTION

Don Guzman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.