Receptionist - State Farm Agent Team Member

Amber Garrity - State Farm Agent; Tekoa (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Amber Garrity - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to warmly greet customers in person and via phone, manage scheduling, and handle inquiries. You will maintain customer records, assist the team, and look for opportunities to discuss insurance options.

A strong emphasis on service, organization, and reliable follow-through is essential. The role supports a collaborative, growth‑oriented office culture, with paid time off, training, and

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 after gaining firsthand experience as a State Farm team member. That experience gave me a strong foundation in the business and helped shape the type of agency and team culture I wanted to build. Outside of work, I’m married with two kids and enjoy staying active, especially playing pickleball.

Supporting our local community is important to us. Our agency looks for opportunities to give back and stays involved with organizations and initiatives such as Red Net.

Our agency offers paid time off, licensing reimbursement, team lunches, one-on-one coaching, strong performance-based bonus opportunities, and a commitment to work-life balance. As a newer agency, we’re focused on developing our people and creating opportunities for team members to grow alongside the business.

Our culture is positive, energetic, and growth-oriented. I’m looking for someone who is outgoing, optimistic, and coachable, with the grit to work through challenges and the integrity to always do what’s right for our customers and team. If you’re excited about learning, developing your skills, and helping build something from the ground up, we’d love to meet you.

ROLE DESCRIPTION:

Amber Garrity - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.