Receptionist - State Farm Agent Team Member

Amber Murrell - State Farm Agent; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Training & development

Opportunity for advancement

Bonus based on performance

Job summary

Amber Murrell - State Farm Agent is seeking a Receptionist to join the team. The role focuses on welcoming customers, handling calls, scheduling, and maintaining records to support a high-performing office.

The ideal candidate is organized and customer-oriented, with interest in learning insurance products and growing with a supportive, growth-driven agency.

Qualifications

• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.

Skills

Customer service

Sales conversations

Organization

Communication

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2021 and currently lead a team of seven. Before becoming an agent, I worked in State Farm Claims, where I developed a passion for helping customers and protecting what matters most. I'm a graduate of Auburn University and Capella University, where I earned both my bachelor's and master's degrees. I also ran track at Auburn and love traveling, seeking new adventures, and even skydived in Dubai!

Serving my community is incredibly important to me. I'm an active member of Alpha Kappa Alpha (AKA), involved with my local church, and passionate about giving back through service and community involvement.

Our agency offers health benefits, PTO, vacation, sick leave, and mental health days, along with work-from-home opportunities based on performance. We also provide ongoing training, professional development, and excellent opportunities for career growth.

Our culture is young, energetic, competitive, and focused on winning together. We're proud to be ranked #11 in the country for Life Insurance, and I'm looking for dedicated, ambitious, and hardworking individuals who are eager to grow professionally and be part of a high-performing team.

ROLE DESCRIPTION

Amber Murrell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.