Receptionist - State Farm Agent Team Member

Talentify; Tampa (FL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

Josue Rivera - State Farm Agent is seeking a friendly Receptionist to join our team. You will greet customers, manage phone calls, schedule appointments, and maintain accurate records in a collaborative, customer-focused office.

The ideal candidate is organized, eager to learn, and comfortable engaging in sales conversations about insurance options. We offer a supportive environment with growth opportunities, training, and competitive pay.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Sales-ready with comfortable approach to insurance options.
• Basic computer skills, including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Organizational skills

Sales conversations

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

Our agency has proudly served the community since January 2020 and is supported by a team of 4 talented professionals. Before opening the agency, I started in the industry under another agent in 2017. I was motivated to build something of my own, and State Farm provided the perfect opportunity to run my own business with strong culture, support, and community partnership.

I graduated from the University of Puerto Rico with a degree in International Business and have a rich multicultural background. My commitment to the community runs deep; I’m active in my church, participate in local service projects, and previously served as a missionary for two years.

We offer a range of benefits, including training and development opportunities, health benefits, an IRA plan, casual Fridays, team-building activities, and growth opportunities. We also partner with other agents to host fun and meaningful events.

Our office is team-oriented, collaborative, and customer-focused. I’m passionate about helping my team grow both personally and professionally. We prioritize dedication, coachability, and a positive attitude over prior experience—because the right mindset is what fuels success. If you’re looking for a place where you can grow your skills, contribute to a winning team, and make a real impact, this could be the perfect fit for you.

Role description

Josue Rivera - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.