Receptionist - State Farm Agent Team Member

Lourice karkar - State Farm Agent; Bel Air (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lourice karkar - State Farm Agent in Bel Air, MD is seeking a motivated Receptionist to join our busy agency. You will greet customers, manage calls, schedule appointments, and maintain accurate records to support a smooth daily flow.

The ideal candidate is organized, people‑oriented, comfortable discussing insurance options, and able to work independently with minimal supervision. Bilingual Spanish is a plus. Join a team committed to exceptional service and community-minded guidance.

Qualifications

• Previous reception/Customer Service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; ability to engage in sales conversations.

Responsibilities

• Greet customers in person and on the phone and direct to team members.
• Schedule appointments and manage office communications.
• Maintain customer records and handle inquiries.
• Build conversations with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Receptionist experience

Customer service

Communication skills

Sales skills

CRM basics

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency:

I opened my agency in 2022 and currently lead a team of four. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers and building lasting relationships. Outside of work, I'm the proud parent of three children and have a background as a chemical engineer, which has given me a strong appreciation for problem-solving and attention to detail.

Our agency is committed to building meaningful relationships with the customers and community we serve. We take pride in providing exceptional service while creating a positive experience for every customer.

We offer paid time off, a competitive commission and bonus structure, a Simple IRA, and a strong commitment to work-life balance. We believe in rewarding hard work and creating opportunities for long-term success.

Our culture is built on integrity, accountability, and a strong work ethic. I'm looking for someone who is self-motivated, dependable, and able to work independently with minimal supervision. If you're committed to doing your best every day and want to grow with a supportive team, we'd love to meet you.

Role Description:

Lourice karkar - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.