Receptionist - State Farm Agent Team Member

Omar Juarbe - State Farm Agent; Hackensack (NJ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Omar Juarbe - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. You will greet customers, manage scheduling, and handle inquiries while supporting the insurance team with daily administrative tasks.

We value bilingual Spanish capabilities, strong communication, and a proactive attitude to help clients protect what matters most. This role offers growth opportunities within a supportive, high-performing agency environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish REQUIRED.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my first State Farm agency in 2013 and now operate two offices with a strong team of nine professionals. I started my career as a State Farm team member — it was the first job where I truly felt I was making a difference. Once I found success helping customers protect what matters most, I knew agency ownership was the right path for me.

I'm a graduate of William Paterson University in New Jersey, and I bring that a driven, goal-oriented mindset into how I lead my team today. We work hard, stay motivated, and push each other to reach our highest potential.

I offer two weeks of paid vacation, five sick days, a 401k plan, health benefits, and reimbursement for licensing costs. My goal is to provide a supportive environment where each team member has the tools and encouragement to succeed.

I'm looking for individuals who are self-motivated, relentless in achieving their goals, and passionate about helping others. If you’re someone who doesn’t stop until the job is done, you’ll fit right in with our high-performing team.

Role Description

Omar Juarbe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish REQUIRED