Receptionist - State Farm Agent Team Member

David Frederickson - State Farm Agent; Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Health insurance stipend

License reimbursement

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

David Frederickson - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member in Chicago, Illinois. This role is crucial in delivering exceptional service to our customers while maintaining a positive workplace.

The ideal candidate should be organized, detail-oriented, and possess effective communication skills. Bilingual Spanish is preferred as you will engage with customers and assist with various administrative tasks.

Benefits include a Simple IRA, health insurance stipend, bonuses, and more, all within a supportive team culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and committed to a productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assisting in handling incoming inquiries and maintaining customer records.
• Engaging with customers to identify insurance options.
• Providing excellent customer service and following up on customer needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• Health insurance stipend
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With over 40 years of experience with State Farm, I’ve dedicated my entire career to serving customers and building strong relationships. I started right out of college in Auto Claims, spent 12 years there, and opened my agency in 1996. Since then, we’ve built a strong foundation centered on trust, service, and long-term relationships.

Our team includes six full-time and two part-time members who work closely together in a supportive, collaborative environment. We take pride in delivering a high level of service while maintaining a positive, team-first culture.

For our team, we offer a Simple IRA, health insurance stipend, bonus and commission opportunities, professional development, and covered continuing education. Our office is conveniently located with parking available and easy access to public transportation.

Our office culture is close-knit, supportive, and team-oriented. We’re looking for someone who values collaboration, takes pride in their work, and wants to be part of a stable, experienced team that supports each other and grows together.

Role Description

David Frederickson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.