Receptionist - State Farm Agent Team Member

Steve Hicks - State Farm Agent; David City (NE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Advancement opportunities

Job summary

Steve Hicks - State Farm Agent is seeking a Receptionist to join our team. The ideal candidate will be highly organized, customer-focused, and eager to learn the insurance industry while delivering exceptional service.

You will greet clients, manage appointments, handle inquiries, and assist with records while supporting a supportive, family-like office culture and opportunities for advancement.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations and upselling opportunities.
• Proficient with basic computer systems (CRM, MS Office).

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Customer service

Communication

Organization

Sales conversations

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a team of three. Before becoming a State Farm agent, I spent my career in the financial industry and served as a pastor for 22 years. Those experiences shaped my passion for serving others, building relationships, and helping people make confident decisions for their future.

Serving our community is one of our core values. Our agency participates in community events every other month, and we enjoy finding opportunities to give back and build meaningful relationships with the people we serve.

Our agency offers a very competitive bonus structure, 10 days of PTO starting on day one, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding success while providing the flexibility and support our team needs to thrive.

Our culture is family-oriented, supportive, and drama-free. We work with an established book of business and are committed to coaching and developing every team member for long-term success. I'm looking for someone who is humble, coachable, driven, and people-focused, with strong communication skills and a genuine desire to serve others. If you're hungry to grow and want to be part of a team that truly puts people first, we'd love to meet you.

ROLE DESCRIPTION:

Steve Hicks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.