Receptionist - State Farm Agent Team Member

Scott Lazenby - State Farm Agent; San Marcos (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Lazenby - State Farm Agent is seeking a friendly, highly organized Receptionist to greet customers, manage appointments, and handle inquiries in a fast-paced office. The role emphasizes customer service, data accuracy, and opportunistic conversations about insurance options.

The ideal candidate is detail-oriented, team-oriented, and motivated to contribute to a positive work environment. A focus on work-life balance and community involvement is highlighted in the agency’s culture.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing to the right team.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide outstanding customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational/multitasking

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 and currently lead a team of four. Before becoming an agent, I spent six years working as a State Farm team member, where I developed a passion for helping customers and building a strong team.

Being involved in the community is important to us. Our agency is active with the San Marcos Chamber of Commerce, sponsors local youth baseball and softball leagues, and proudly supports a community 5K each Christmas season.

Our agency offers PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. As a growing agency, we're focused on creating an environment where our team can succeed and enjoy coming to work.

Our culture is close-knit, hardworking, and fun. I'm looking for someone who fits well with our team, enjoys collaborating with others, and is passionate about providing outstanding customer service. If you're a team player with a positive attitude, we'd love to meet you.

ROLE DESCRIPTION:

Scott Lazenby - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.