Receptionist - State Farm Agent Team Member

Jared Spencer - State Farm Agent; Sanford (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jared Spencer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a close-knit, growth-minded office. The role emphasizes organization, guest service, and support for a busy insurance practice.

You will greet customers in person and by phone, manage appointments, handle inquiries, maintain customer records, and identify opportunities to offer insurance options. The team provides coaching, development, and a supportive, performance-driven culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2015 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in executive banking. After seeing several friends (and eventually my wife), build successful careers as State Farm agents, I decided to pursue agency ownership myself.

Our agency offers health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in giving our team the support and resources they need to grow while also encouraging independence and ownership of their roles.

Our office has a performance-driven culture with a strong emphasis on coaching and professional development. I’m looking for someone who is growth-oriented, receptive to coaching, and confident taking initiative without needing constant direction. Empathy is also important to us - we want someone who works hard, focuses on solutions, and genuinely cares about the people they serve.

ROLE DESCRIPTION:

Jared Spencer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.