Receptionist - State Farm Agent Team Member

Timothy Shaw - State Farm Agent; Sarasota (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Timothy Shaw - State Farm Agent is seeking a friendly, organized Receptionist to join our Sarasota office. You will greet clients, answer calls, schedule appointments, and manage records while supporting team initiatives.

Ideal candidates bring prior reception or customer service experience, strong communication, and a collaborative, sales-friendly attitude. This role emphasizes service, growth, and a positive community presence within a busy insurance agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Organization

Multitasking

Tools

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2022 and currently lead a team of four. Originally from the Midwest, I had the opportunity to relocate to Florida and open my own State Farm agency. Since then, I've been focused on building a team that delivers outstanding service while creating a positive and rewarding place to work.

Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the tools and resources they need to build successful, long-term careers.

Our culture is collaborative, supportive, and customer-focused. We work hard, enjoy helping one another, and take pride in serving our community. I'm looking for someone who is hardworking, friendly, dependable, and enjoys working as part of a team. If you're motivated to grow and make a positive impact every day, we'd love to meet you.

ROLE DESCRIPTION:

Timothy Shaw - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.