Receptionist - State Farm Agent Team Member

Chad Dawson - State Farm Agent; San Antonio (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chad Dawson - State Farm Agent is seeking a friendly Receptionist to join our office in San Antonio. You will greet customers, manage appointments, and assist with inquiries while maintaining accurate customer records. This role offers growth opportunities within a supportive team environment.

Ideal candidates have experience in customer service, strong communication, and the ability to multitask in a fast-paced office. Proficiency with CRM systems and Microsoft Office is preferred.

Qualifications

• Previous experience in a receptionist or customer service role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable with sales conversations and upselling opportunities
• Proficient with Microsoft Office and CRM systems

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members
• Manage appointment scheduling and office communications
• Assist in handling incoming inquiries and maintaining customer records
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
• Provide excellent customer service and follow up on customers needs
• Support the team with various administrative tasks and projects

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office Suite

Job description

Benefits:

• License reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I worked in Mergers and Acquisitions, where I developed a passion for building relationships and helping people make important decisions. I graduated from Baylor University in 2000 and am married to my wife, Rachael. We have two children, three dogs, and family is always my top priority.

Giving back to the community is an important part of our agency. I proudly support United Way, stay active with Cornerstone Church, and enjoy participating in youth sports and other local community initiatives. Building strong relationships both inside and outside the office is something I truly value.

We believe in investing in our team by offering PTO, a 401(k), life insurance, licensing reimbursement, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance.

Our office has a close-knit, family-oriented culture where teamwork, accountability, and positivity come first. I'm looking for someone who is self-motivated, hardworking, and ready to take initiative. If you're a positive, goal-oriented person who enjoys working as part of a supportive team, we'd love to meet you.

ROLE DESCRIPTION:

Chad Dawson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.